Appointments are scheduled to meet our patient's needs and to accommodate your busy lifestyle. We do make every effort to be flexible with appointment times. We ask that each of our patients be prompt for the benefit of all of our other patients.
Various procedures require differing amounts of in-office time. We will discuss with you the time typically required for each procedure or appointment scheduled. To expedite the new patient process, please print and complete the new patient forms and bring them with you to your appointment.
We do charge a $75 fee for missed appointments or appointments cancelled within 48 hours of the appointment. If you have any questions or if you would like to make an appointment, call 780-432-3430 or use the eform on the page. If you have any questions or if you would like to make an appointment, call 780-432-3430. You can also send us your questions and appointment requests directly by using our e-form.
Dental and orthodontic emergencies will be scheduled to meet the severity of the emergency. In the event of after-hour emergencies, we ask that you contact our office and you will be given instructions on how to contact the doctor to discuss the problem and arrange assistance.
How does this office assist you with insurance?
For your convenience, we will gladly assist you in submitting both predetermination and initial insurance claims pertaining to charges for care rendered in our office. However, please be aware our primary financial relationship is with our patients or their families and not with their respective insurance companies. Final responsibility for collection of benefits from your insurance company rests with the insured party. Our professional services are rendered and charged directly to the patient or their family and they are responsible for payment of all fees incurred. For facilitation of payment, we offer these payment arrangements:
How does orthodontic insurance work?
There are many different agreements between insurance carriers and their subscribers, and each contract provides a different benefit. However, orthodontic insurance generally differs from regular dental insurance in that each insured individual usually has a lifetime maximum benefit for orthodontic services. This benefit is paid as a percentage of the orthodontic fee (diagnostic records, initial fee, monthly payments, etc.) until the benefit maximum has been reached. Charges for lost or broken appliances may not be covered by insurance.
Forms for New Patients
To make your first visit as swift as possible, please download and complete the following forms: